🎉 Holi Offer: Get up to 25% off on medicines, up to 80% off on health products & more. Avail Now
We are always here to answer any of your questions or address any concerns or doubts you may have. Browse through some of the most commonly asked questions, or reach out to us!
You can avail services via ANY in-network partner on the HealthAssure mobile app. HealthAssure has a presence in over 1200 cities with a network of over 7000+ labs, primary care centres, hospitals, pharmacy partners and more. To check the network You may also reach out to the HealthAssure customer support at 022-6167-6633 for any assistance.
We provide all COVID tests and consultations.
The validity of our plans varies from 3 months to 12 months. During the validity, the customer and the added members can use the services as per the services offered like users can use unlimited teleconsultations etc.
Only the family members and close relatives are eligible to be added as members.
The customer can avail of the services right after the payment has been processed.
No, there are no additional OPD/Consultation charges when booking an appointment. It is completely cashless.
Yes, it is carefully curated to be dynamic, effective, responsive and affordable as well.
Plans once purchased cannot be cancelled or refunded. However, users are entitled to 7 days of Free Look Period from the date of payment, within which the plan can be cancelled (provided no booking is made within the Free Look Period). Refunds will be credited within 5-6 business days.
You will receive the reimbursement via UPI and Bank Transfer once you will upload the bill. You can submit your details on the app to get reimbursement, It may take 24 to 48 hours to reflect the amount in your bank account.
You can book face-to-face appointments via the HealthAssure mobile app.
You will be able to get the discount during your medicines order via the HealthAssure mobile app.
You can check all of HealthAssure’s hospitals and diagnostic centres using this link:- https://live.healthassure.in/products/Provider/Search_Provider
Once you will subscribe to the health plan, You will get a diagnostic wallet in the mobile app and you will be able to book your required diagnostic test using your diagnostic wallet balance.
Please reach out to us! Download the app to get clarifications via AssureOne, or click below to get in touch.
.svg){kind=icon}
%201.webp)
