We are providing complete primary OPD care, for more details, please book an appointment with our health Advisor nearby or write to us at support@healthassure.in

1) Customer Request for Appointment and selects prefered choice of doctor along with date and time 2) HA team contacts with center/doctor for checking with infra/facilities/availability of slot. In case of any gaps, ops agent discusses alternate time slots or searches for nearby centers of same grade 3) Agent confirms the appointment in the original requested center & date-time. Alternatively, pitches for another center or date-time to the customer in case of any gaps 4) Customers avail the appointments by visiting the center/consultation or attending tele/video consultation. 5) Post appointment conclusion reports are shared with the user that would be generated, if any over email.

Medicines once purchased can’t be returned unless there was a mismatch in the order or they’re beyond their expiry date.

Yes, a valid prescription is needed for any kind of medicine order. You can get a prescription easily by booking a tele doctor consultation on your HealthAssure account.

Yes, you may choose anyone from the listed in-network centres on the HealthAssure platform.

You will receive the reimbursement via UPI and Bank Transfer once you will upload the bill. You can submit your details on the app to get reimbursement, It may take 24 to 48 hours to reflect the amount in your bank account.

You can book face-to-face appointments via the HealthAssure mobile app.

You will be able to get the discount during your medicines order via the HealthAssure mobile app.

You can check all of HealthAssure’s hospitals and diagnostic centres using this link:- https://live.healthassure.in/products/Provider/Search_Provider

Once you will subscribe to the health plan, You will get a diagnostic wallet in the mobile app and you will be able to book your required diagnostic test using your diagnostic wallet balance.