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We are always here to answer any of your questions or address any concerns or doubts you may have. Browse through some of the most commonly asked questions, or reach out to us!
No, there is no age limit to use all services of your plan except hospicash. Only people below the age of 65 years can avail of hospicash for their hospital stays.
Addition benefits for the FitAssure plan include- 1. Unlimited face-to-face doctor consultations (GP) 2. Reimbursement on the doctor visit of your choice
You can book unlimited 24*7 online doctor consultations. It just takes 4 minutes to connect with a doctor using the HealthAssure mobile app.
Yes, HeathAssure provides you with a referral programme. you can write us a mail on Rajnish.prjapat@healthassure.in or click on this link to send us a WhatsApp message - https://wa.link/kt729d
Hospicash is the daily cash provided to the member to cover their hospital stays. Many of our plans include the hospicash ranging from Rs 2000/day to Rs 5000/day.
No, there are no additional OPD/Consultation charges when booking an appointment. It is completely cashless.
Yes, it is carefully curated to be dynamic, effective, responsive and affordable as well.
Plans once purchased cannot be cancelled or refunded. However, users are entitled to 7 days of Free Look Period from the date of payment, within which the plan can be cancelled (provided no booking is made within the Free Look Period). Refunds will be credited within 5-6 business days.
You will receive the reimbursement via UPI and Bank Transfer once you will upload the bill. You can submit your details on the app to get reimbursement, It may take 24 to 48 hours to reflect the amount in your bank account.
You can book face-to-face appointments via the HealthAssure mobile app.
You will be able to get the discount during your medicines order via the HealthAssure mobile app.
You can check all of HealthAssure’s hospitals and diagnostic centres using this link:- https://live.healthassure.in/products/Provider/Search_Provider
Once you will subscribe to the health plan, You will get a diagnostic wallet in the mobile app and you will be able to book your required diagnostic test using your diagnostic wallet balance.
Please reach out to us! Download the app to get clarifications via AssureOne, or click below to get in touch.
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